If for any reason you are not completely satisfied with your purchase, we gladly accept your return request within 14 days of purchase but also we provide cancellation of the order if the customers request within one hour of purchase BySilverstone will not be responsible for lost and stolen packages or any damages to the package after being left at the customer's address by the shipping agency.The customer accepting the delivery should not accept deliveries where the box or packaging has been damaged or if the box is empty.If the shipping company fails to deliver, the customers do not suffer from any loss.Bysilverstone makes all shipments fully insured at no extra cost to customers.There is no shipment made from Bysilverstone at the weekends.Due to additional quarantine measures, the shipping processes can take longer than expected.Rest of World - The shipping process can take 5 - 7 business days after dispatch.Europe & United Kingdom - The shipping process can take 1 - 3 business days after dispatch.U.S.A & Canada - The shipping process can take 3 - 5 business days after dispatch.The customer also may check the delivery status on the shipping company's website with the tracking number.Our shipping partners are DHL, FedEx, TNT, and UPS.The customer may check the delivery status on Bysilverstone>My Account section.Most orders require 24 to 48 hours for dispatch.We do not provide any service to India, China, and Brazil because of border regulation.
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